ReThink · FAQAccepting requests
Questions, answered
Frequently asked questions.
How ReThink works in Green Bay — pricing, scheduling, and the services we coordinate. Can't find your answer? Call or text (920) 600-6912.
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The basics
How ReThink works.
The questions most Green Bay homeowners ask first.
How is ReThink different from a handyman or a site like Angi?
We're not a marketplace that sells your information to contractors, and we're not a single handyman. ReThink is a Home Operations Company: one point of contact who coordinates vetted, insured local pros, manages the schedule, and documents the work from start to finish. You talk to us, not five strangers.
How fast will I hear back?
Within one business day. For emergencies, call or text (920) 600-6912 and we'll move faster.
How does pricing work?
You get a quoted price against a documented scope before work starts. If something changes, we write a change order and get your approval first. You'll never be surprised by a number on an invoice.
Do I have to commit to anything?
No. There's no commitment and no pressure — tell us about the project, we'll give you a recommendation and a quoted price, and you decide from there.
Do you handle seasonal home maintenance?
Yes — staying ahead of seasonal upkeep is a core part of what we do. We help you plan the routine work so small things don't turn into emergencies, and we're here when something does come up.
Are your pros licensed and insured?
Every job is handled by a vetted pro from our local network, and we keep a certificate of insurance on file for every job.
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By service
Questions by trade.
Specifics for the services we coordinate. Tap a heading to open.
Plumbing
Do you handle plumbing emergencies?
For urgent leaks or no-water situations, call or text (920) 600-6912 and we'll move fast to get a plumber out. For everything else, the form gets you a call back within one business day.
Will I get a price before work starts?
Yes. You'll get a quoted price against a documented scope before the plumber begins. If anything changes, we write a change order and get your approval first.
HVAC
Should I repair or replace my furnace or AC?
We'll have the pro assess it and give you an honest recommendation with a quoted price — repair when it makes sense, replace when it doesn't. You decide.
Do you offer maintenance, not just repairs?
Yes. Seasonal tune-ups are part of staying ahead of problems — we can coordinate routine maintenance so small issues don't become emergencies.
Electrical
Is the work done to code?
Yes. We coordinate licensed electricians, the work is done to code, and you get documentation of what was completed.
Can you handle bigger jobs like a panel upgrade?
Yes — from a single outlet to a full panel upgrade. You'll get a quoted price against a documented scope before work starts.
Roofing
Can you inspect the roof before I commit to anything?
Yes. We'll have a pro assess the roof and give you an honest read — what needs attention now, what can wait — with a quoted price. No pressure.
Do you handle storm damage and insurance work?
We coordinate the repair and the documentation; for an insurance claim, that clear record of the damage and the work helps. We'll talk you through it.
Power washing
How often should I have power washing done?
Most homes benefit from a yearly refresh, but it depends on shade, trees, and exposure. The pro can recommend the right cadence for your home.
Is power washing safe for my siding?
Yes, when it's done right. We coordinate pros who use the correct pressure and method for each surface, so nothing gets damaged.
Handyman
Is any job too small?
No — small jobs and to-do lists are exactly what the handyman service is for. Bundle a few things into one visit.
Can one visit cover several different tasks?
Yes. Send us the whole list and we'll coordinate a pro who can handle as much of it as possible in one trip.
Garage doors
My garage door spring broke — is that dangerous to fix myself?
Yes. Torsion springs are under extreme tension and are a common cause of serious injury. This is one to leave to a pro — we'll get a vetted, insured tech out to replace it safely, usually quickly.
Can you fix it today?
For an unusable door we move fast — call or text (920) 600-6912 and we'll prioritize getting a pro out. For non-urgent work, the form gets you a call back within one business day.
Painting
When is the best time to paint the exterior of my house in Wisconsin?
Exterior painting needs dry weather and temperatures the coating is rated for, so late spring through early fall is the window here. Interior painting can be done any time of year. Tell us the project and we'll schedule it for the right season.
Do the painters prep and patch before painting?
Yes — prep is most of what makes a paint job last. The pro will fill holes, sand, caulk, and prime where needed before any color goes on. The prep scope is written into the quote so you know what's included.
Flooring
Should I refinish my hardwood or replace it?
If the boards are solid and thick enough to sand, refinishing is usually the better value. If they're water-damaged, worn through, or a thin engineered layer, replacement makes more sense. The pro will check the floor and give you an honest recommendation with a quoted price.
Do the installers move furniture and haul away the old flooring?
That's part of the scope we set up front. Most jobs include moving furniture, tearing out the old flooring, and hauling it away — we'll spell out exactly what's included so there are no surprises on the day.
Remodeling
How long does a typical bathroom or kitchen remodel take?
A straightforward bathroom remodel often runs a couple of weeks of active work; a kitchen is usually longer once cabinets and counters are involved. The real timeline depends on scope and lead times on materials — we'll give you a realistic schedule with the quote and keep you posted as the work progresses.
Do you handle permits and all the different trades?
Yes — that coordination is the whole point. We line up the plumbers, electricians, carpenters, and tile setters, sequence them correctly, and handle the permits the project requires so you have one point of contact instead of many.
Gutters
How often should I clean my gutters in Wisconsin?
Twice a year is the general rule here — once in late spring and again in fall after the leaves drop. If you're surrounded by mature trees, you may need more. Staying ahead of it is what prevents overflow, foundation water, and winter ice dams.
Seamless or sectional gutters — what's the difference?
Seamless gutters are formed from a single length of material cut to fit your roofline on site, so the only joints are at corners and downspouts. That means far fewer places to leak than sectional gutters. For most homes we coordinate seamless, but the pro will recommend what fits your house and budget.
Window cleaning
How often should I have my windows professionally cleaned?
Twice a year — spring and fall — keeps most homes looking sharp, with an extra visit if you're near a busy road, lots of trees, or a construction project. We can set up a recurring cadence or a one-time clean, whichever you need.
Can the same visit cover the rest of my home's exterior?
Often, yes. If the siding, driveway, or deck could use attention too, our power washing service can be coordinated alongside the window cleaning so it's one scheduled visit and one point of contact.
Junk removal
What can and can't you take?
The crew handles most household junk — furniture, appliances, mattresses, electronics, yard debris, and general clutter. A few things need special handling (like hazardous chemicals, paint, or wet paint cans), so tell us what you've got and we'll confirm what's included before the pickup.
How does pricing work?
Junk removal is typically priced by volume — how much space it takes up in the truck — rather than by the hour. Once we know roughly what you have, you'll get a quoted price before anything gets loaded.
Concrete
When is the best time to pour concrete in Wisconsin?
Late spring through early fall is ideal — concrete needs above-freezing temperatures to cure properly, and our winters rule out much of the year for new pours. We'll get the project scheduled in the right window so it cures strong.
Can the concrete be repaired, or does it need to be replaced?
It depends on the damage. Surface cracks, spalling, or a sunken slab can often be repaired or resurfaced; heaving, deep structural cracks, or a failed base usually mean replacement. The pro will assess it and give you an honest recommendation with a quoted price.
Decks & fences
What fence materials can I choose from?
The common options here are wood (great for privacy and classic looks), vinyl (low maintenance, no repainting), and chain-link (durable and budget-friendly for containment). The pro will walk you through the trade-offs for your yard and budget.
Do you handle permits and property lines?
Yes — that's part of the coordination. We help confirm setbacks, locate property lines, arrange utility locates before digging, and pull the permits your project needs, so the fence goes in where it's supposed to.
Lawn care
Should I set up a seasonal program or book one-time visits?
A season-long program keeps the lawn on a consistent schedule — mowing, feeding, and weed control timed correctly through the year — which is what actually thickens it up. If you just need a cleanup or a one-time service, we can coordinate that too. Tell us your goal and we'll recommend the right fit.
When should lawn care start in Wisconsin?
Early spring, once the ground thaws and things green up — that's when the first cleanup, feeding, and pre-emergent weed control set the tone for the season. It's best to get on a schedule before growth takes off, so tell us early and we'll line it up.
Landscaping
Can the landscapers handle both the design and the installation?
Yes. We can coordinate design and install together, so the plan and the crew building it stay on the same page — or just the install if you already have a design in hand. Either way, you get a documented scope and price before work starts.
When is the best time to plant in Wisconsin?
Spring and early fall are the sweet spots for planting here — cooler temperatures and steady moisture help new plants and grass establish before summer heat or winter cold. Hardscaping like patios and walls can be built through most of the frost-free season.
Pest control
Do I need a one-time treatment or a quarterly plan?
A one-time treatment knocks down an active problem like a wasp nest or a mouse infestation. A quarterly plan keeps a barrier in place year-round and heads off the seasonal waves before they start. The exterminator will recommend what fits your situation — and you decide.
What pests are most common around Green Bay?
Mice in fall as they look for warmth, wasps and hornets through summer, ants in the warmer months, and box elder bugs and Asian beetles clustering on sunny siding in fall. We coordinate a pro who treats the ones you've got and helps prevent the next wave.
Snow removal
Should I pay per visit or sign a seasonal contract?
Per-visit works if you only want help after the big storms. A seasonal contract covers every qualifying snowfall for one price, so your driveway gets cleared automatically without a call each time — usually the better choice if you rely on it to get to work. We'll help you pick.
When should I book snow removal?
Before the season starts — ideally before November. Routes and seasonal contracts fill up fast once the first snow flies, so getting on a pro's schedule early means you're covered from the first storm.
Home value
Is this the same as a home appraisal?
No — and that difference matters. What we provide is a comparative market analysis (CMA): a licensed real-estate agent's expert, well-documented opinion of what your home would sell for today. A certified appraisal is a separate, formal valuation performed by a licensed appraiser, usually ordered by a lender. A CMA is the right tool for planning, pricing, and prepping; we'll tell you if your situation actually calls for an appraisal.
How is this better than a Zillow estimate?
An online estimate is an algorithm guessing from public data — it can't see your updates, your home's real condition, or the story behind nearby sales, and it's often off by a wide margin. A local agent standing in your home, pulling the same comparables a buyer's agent and appraiser will use, gets you a number you can actually plan around.
Renovation ROI
Which home improvements add the most value?
In most Green Bay homes the best returns come from the fundamentals a buyer expects to be sound — the roof, the furnace and AC, flooring, fresh paint, and curb appeal — rather than high-end luxury add-ons. But it genuinely depends on your home's current condition and your neighborhood; overbuilding for the street rarely pays. That's exactly what the consult sorts out for your specific home.
Should I make improvements before I sell, or sell as-is?
Sometimes a few targeted fixes return far more than they cost; sometimes you're better off selling as-is and pricing for it. The right answer depends on your home, your timeline, and the market. We give you the honest math — including the option of doing nothing — so you can decide.
Home health check
How is this different from a home inspection?
A home inspection is built for a real-estate transaction — a buyer or lender wants a snapshot of condition at the moment of sale. A home health check is for the person who owns and lives in the home: the same careful look at roof, mechanicals, plumbing, and foundation, but the goal is an ongoing maintenance plan — fix now, watch, or budget for — rather than a report to close a deal.
When should I get one?
Great times are right after you buy, when you've let maintenance slide and want to reset, or once a year as a checkup on an older home. If you're constantly getting blindsided by repairs, that's the clearest sign it's worth doing.
Buy & sell planning
Can you tell me what the repairs on my inspection report will cost?
Yes — that's the core of it. Send us the report and a licensed general contractor will walk you through it: which items are serious, which are routine, and a realistic cost range for the ones that matter, so you can decide what to negotiate, fix, or walk away from before you're committed.
What should I fix before selling my house?
Usually a short list of high-payback, buyer-obvious items — not everything. A GC and agent together can tell you which repairs are worth doing before you list, which to leave for the buyer to price in, and how to sequence it against your closing timeline. We'll build the punch list and coordinate the work.
Property management
How much does property management cost in Green Bay?
Most residential property management is priced as a percentage of the monthly rent, often with a separate placement fee when a new tenant is signed. The right structure depends on how many units you have and how hands-off you want to be. Tell us about your property and you'll get a clear, quoted fee — no surprise charges buried in the fine print.
Do you handle both finding tenants and managing the property?
Yes — full service. We market the unit, screen and place the tenant, handle the lease and rent, and manage maintenance from there. You can also hire us just to place a tenant if you'd rather self-manage after that. Either way, the leasing side runs through Jeff's Symes Realty brokerage.
Home watch
How often do you check the house?
On whatever schedule fits — weekly is common for a vacant home through a Wisconsin winter, with extra checks around deep-freeze stretches or big storms. We'll recommend a cadence based on your home and how long you're away, and you'll get a report after each visit.
What happens if you find a problem?
We tell you right away and, with your go-ahead, coordinate a vetted, insured pro to fix it — the same trade network we use across ReThink. Catching a failed furnace or a small leak early is the entire value of home watch: it turns a five-figure disaster into a routine repair.
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Get Started
Still have a question? Just ask.
Tell us what you need and we'll take it from here — one form, one call back.
- Response
- Within 1 business day
- Coverage
- Green Bay + surrounding areas
- Emergencies
- Call (920) 600-6912